Right to withdrawal
To us, the fit is one of the most important things of a garment. That’s why we want to give you enough time to try on your purchase(s) in the comfort of your own home. If, for some reason, you are not happy with the items you’ve purchased, you have 14 days to return your order back to us.
For returns please send an e-mail to: Info@koll3kt.com, inform us which article you want to return and we will send you a return label.
Please make sure all items are returned in their original condition, with all garment tags still attached and in the original packaging. Returns that do not meet our policy can unfortunately not be accepted and will be sent back to you.
Receiving a Refund
After receiving your return, we will refund you within 10 days using the same payment method you used for your purchase.